Cloudflare issues: How to troubleshoot CloudFlare issues even when you're a non-technical person

Cloudflare issues: How to troubleshoot Cloudflare issues even when you’re a non-technical person

Cloudflare issues

Website owners have to take the website to Cloudflare for various additional benefits. For example, Cloudflare stops brute-force attacks and hacking attempts:

Cloudflare filters out most of the spam attacks at the Name-server level, and such requests don’t even hit your server. It protects your website from DDOS attack, SQL injection, comment spam. This provides a secure environment for your website.

For various reasons, it may initially cause various issues to adapt to your website. Today I am going to share some tips that can be followed to solve your Cloudflare related issues even if you are a non-technical person. I am absolutely trying to write some real example help.

Let’s say a client of your said he had two issues on a WordPress website 

Issue Number one: “Only 5 comments are displayed and lazy load on scrolling not working”

You were wondering if this problem is due to Cloudflare. So to confirm this first you can turn on Cloudflare development mode.

What is Cloudflare development?

 Answer: Temporarily bypass Cloudflare cache. See changes to your origin server in realtime. 

You can also check if the problem is coming from any other settings in CloudFlare to be more sure. You can  pause the entire cloudflare.

What is Pause Cloudflare on Site? 

Answer: Pausing Cloudflare stops traffic from passing through cloudflare network, making your origin server IP address visible. Also, Cloudflare’s security and protection features become disabled. As an alternative, consider Development Mode to bypass caching while preserving security and protection.

Doing this will tell if the problem is actually with the CloudFlare cache.

Then you  realized that the first problem was not from Cloudflare cache. Then it’s an internal site issue. Now you can go to the site dashboard or admin panel  and resolved the issue.

When You log in into the site dashboard, and see the site’s performance. You may see there were about 72 plugins. Figuring out which plugin is causing the problem is time consuming one by one. Before you go to that step, Some of your plugins may seem the most likely cause.

So you divide the plugins into three categories, one is performance plugins and 2nd is security related plugins and third is other plugins.

After deactivating the plugins in the first two categories, You will realize that this is where the problem comes from. Non-techy people can try to solve the problem in this way.

Issue Number two: “After login, you need to reload the page again to see dashboard”

This issue was from Cloudflare itself. So what you can do is create a CloudFlare Cache Bypass rule for this specific link. So that the user does not have any problem.

This is how you do it

Create a page rule

  1. Log in to your Cloudflare dashboard.
  2. Select the domain where you want to add the page rule.
  3. Click Rules.
  4. In the Page Rules tab, click Create Page Rule. The Create Page Rule for <your domain> dialog opens.
  5. Under If the URL matches, enter the URL or URL pattern that should match the rule. Learn more about wildcard matching
  6. Under Then the settings are, click Add a Setting.
  7. Select an option from the dropdown. You can include more than one setting per rule. Learn more about settings in the summary below.
  8. From the Order dropdown, specify the desired order: First, Last, or Custom.
  9. Choose a save option:
  • Save as Draft to save the rule and leave it disabled. Note that disabled rules count towards the number of rules allowed for your domain.
  • Save and Deploy to save the rule and enable it immediately.


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